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WEBINAR OFFERS TIPS TO HELP SELF-STORAGE BUSINESSES
IMPROVE TELEPHONE SALES
PHOENIX, ARIZ. – On November 4, 2009, veteran self-storage management professional Tom Litton will present the free webinar Maximizing Telephone Sales: How to Use Your Web Site to Improve Phone Sales. Telephone sales are a critical component in the success of any self‑storage business. The presentation will offer innovative techniques for improving telephone sales including the following:
- Quickly capturing callers’ attention
- Implementing the right techniques to make the sale
- Avoiding common mistakes
- Differentiating your facility from the competition
Mr. Litton is a well-known self-storage industry expert who heads Litton Property Management, Inc., and the self-storage management division of Litton Management & Consulting, Inc. He has conducted over 150 seminars worldwide on various topics regarding self-storage operations, management, development and ownership. His latest books, Auditing Self-Storage: Preventing Employee Theft & Embezzlement and The Key to Success: How to Manage Self-Storage, are available from MiniCo Publishing. The webinar will be sponsored by Litton Property Management as part of the ongoing Mini‑Storage Messenger Self-Storage Webinar Series and moderated by Poppy Behrens, Publisher, MiniCo Publishing.
The Mini-Storage Messenger Self-Storage Webinar Series offers informative monthly webinars free of charge to self-storage professionals and other individuals. Registration is required for webinars
MiniCo Publishing, a division of MiniCo, Inc., publishes the Mini-Storage Messenger, the leading monthly trade magazine covering the global self-storage industry. Other publications include Self-Storage Now!, Mobile Self-Storage Magazine, RV & Boat Storage Today, Self-Storage Canada, the Self-Storage Almanac, the Self-Storage Development Handbook, and the Self‑Storage Buyer’s Guide.
Since 1974, Phoenix-based MiniCo, Inc. has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.
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